Jcurve Support Articles

Use the following procedure to enter shipping details. These fields are available only if you use Multiple Shipping Routes.

Go to Transactions > Financial > Make Journal Entry

Currently, there is no way to print Transaction Body/Line Fields that have been sourced from a different record on Advanced PDF/HTML Templates. A custom field and workflow can be used as a workaround for this limitation.

The downloaded Project table does not contain project data.

Purchase transactions (Purchase Orders and Vendor Bills) are not directly associated with Project entities because they are part of the Accounts Payable module and not the Advanced Project Management module of NetSuite. This is reproducible when the Accounting Preference "Consolidate Projects on Sales Transactions" is disabled.

When creating a new Job/Project, the Address tab may or may not be automatically populated, depending on the configuration set.

Purchase Orders/Vendor Bills are not displaying under the Related Records subtab of the Project record.

A request for a Sandbox account refresh was made, but after the activation of the new copy, some users are unable to access the Sandbox account.

During the upgrade period for a new release of NetSuite, please pay attention to your scheduled upgrade date. Do not request a sandbox refresh when the upgrade date is near. A sandbox refresh request will fail if it does not complete before your scheduled version upgrade begins.

Neither user nor company timezone preference is followed for Date Sent on Read Receipt on messages.

The user wants to exclude internal messages from the email notification sent to customers when a case is updated.

Bundle: Sequential Liability | ID: 301860 | Version: 1.03.0

A user wants to create a list of all customers that have been inactivated in the system.

The user wants to remove the newly added button at the middle-right part of the dashboard.

The user wants to remove one of the employees listed on the standard Sales Rep field in entity/transaction records. However, when the user navigates to the Lists > Employees > Employees, the employee is not listed. The employee may have a generic name such as "Pre-Sales, Sales - Professional Services, Accounts, Marketing Team", etc.

The Superannuation is deducted against the Base Salary amount of the employee after the Salary Sacrifice is deducted. The customer wants the Superannuation to be deducted against the Base Salary amount before the Salary Sacrifice.

The project does not have a Dashboard tab even if the Dashboard checkbox is ticked on the project stages record.

Active Projectis not showing on theProject Profitability Report.