Clear Beginning Balance of No Customer/Job in A/R Aging Report

Written by
Pattranit Lakhan
Published on
September 29th, 2023

Scenario

Customer wanted to clear the beginning balance of No Customer/Job in A/R Aging Report throughTransactions > Financial > Make Journal Entries.

Solution

  1. Create Dummy Customer record
  • Navigate toLists > Relationships > Customers > New
  • Name:EnterDummy Customer
  • Save
  1. Transfer the balance of No Customer/Job to Dummy Customer
  • Navigate toReports > Customer/Receivables > AR Aging
  • Click the total of No Customer/Job
  • OnOpen Balancecolumn, click the amount to see theAccount Receivable that used for the journal
  • Navigate toTransactions > Financial > Make Journal Entries

Sample Journal Entry:

ACCOUNT

DEBIT

CREDIT

NAME

A/R Account (from Step 2.3)

XXXXX

Dummy Customer

A/R Account (from Step 2.3)

XXXX

    • Save

    Note:If you go back toReports > Customer/Receivables > A/R Aging>ClickRefresh, you will notice that No Customer/Job will not appear in the AR aging report and DummyCustomer is added in A/R Aging report.

    1. Clear the Balance of No Customer/Job
      • Navigate toTransactions > Customers > Accept Customer Payments
        1. Customer: EnterDummy Customer
        2. A/R Account:SelectA/R account used in creating journal entry
      • Go toApply tab> Tick the box
      • Save

    Note:If you go back toReports > Customers/ Receivables > A/R Aging>ClickRefresh, you will notice that No Customer/Job and DummyCustomer are not appearing in A/R Aging Report.