Scenario

The user has a Custom Accountant role with permission for theExpense Reportset toFull.Using the role, the user navigates to theApprove Expense Report page to view lists of expense reports for approval. Aftera checkmark is placed on theExpense Reportto approve and clickSubmit,the page reloads but theExpense Reportchecked is stillUnapproved.

The common practice of users is to manually edit expense reports and set the Status to Approved. This defeats the purpose of the Approve Expense Report page which enables multi select and approve at once function.

Solution

To have the ability to approve expense reports via approval page, additional permission - Non-Posting Registersis required. Using an Administrator role, perform the following:

1. Navigate toSetup > Users/Roles > Manage Roles
2. Locate thecustomAccountant Role
3. ClickEdit
4. Click the Permissions tab
5. ClickListssubtab
6. Select Non-Posting Registers

• Access:SelectEditorFull
• ClickAdd

7. ClickSave

Note:Also check if the Restrict Time and Expenses box is checked in the Role setup.