Gift Certificate not available in sales order

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Jcurve Support Articles / Supply Chain Management

Gift Certificate not available in sales order

Written by
Milkie Fernandez

Published on
January 31, 2024 at 9:18:31 AM PST January 31, 2024 at 9:18:31 AM PSTst, January 31, 2024 at 9:18:31 AM PST

Scenario

Gift Certificate not available in Sales Order.

Solution

On theItemrecord >Accountingtab > check if there is anIncome Accountselected.

When no Income Account is selected, the Item does not show in the Item dropdown list for sales transactions.