Manual Credit Hold Not Working

Navigate to Setup > Accounting > Accounting Preferences > General tab > Accounts Receivable portlet

Set Customer Credit Limit Handling = Enforce Holds

Navigate to Lists > Relationships > Customers

Edit a customer record

Set Financial tab > Hold = On

Navigate to Transactions > Sales > Enter Sales Order

NetSuite alloweduser to save the transaction for the customer

Sales OrderCheck if the customer is using any of the below transaction forms:
- Standard Sales Orderform
- Standard Sales Order - Cash Sale form
- Any custom form created from one of the two forms listed above
Cash Salesare cash transactions as opposed to credit
- Acredit holdhas no effect when creating aSales Orderusing theStandard Sales Order - Cash Saleform or Customized Sales Order - Cash Saleform
If the customer is creating a Sales Order using the Standard Sales Order form or Customized Sales Order form, a credit hold will only take effect if:

- Termshave been specified on theCustomerrecord
- The customer has marked one of theirTermsasPreferred
- The customer specifiesTermson theStandard Sales Orderform