Manually Convert Prospect to a Customer Without Creating Sales Order

Written by
Joyce Anne Simpao
Published on
February 19th, 2024

Scenario

Converting of Prospect record to Customer record without generating Sales Order.

Solution

1. Go toList>Relationships>Prospects

2.Prospect Record:ClickEdit

3.Status:SelectCustomer-Won(or same status as indicated)

4. ClickSave

Note:This is only applicable on existing Prospect Record and not when creating a new one.