Scenario

User cannot find the Pending Approval Vendor Bill at the Approve Bills page.

Solution

This is expected when the preference at Setup > Accounting > Accounting Preferences > Approval Routing > Vendor Bills is set to True, which means that a customized approval process, configuration written in a workflow, is in place. This behavior is also expected for Expense Reports and Purchase Orders.

When the preference at Setup > Accounting > Accounting Preferences > Approval Routing > Vendor Bills is set to False, this means that the standard NetSuite approval process is observed. Thus, at Transactions > Payables > Approve Bills, Pending Approval Vendor Bills are shown.