Permission violation: You need a higher permission for custom record type

Written by
Joyce Anne Simpao
Published on
August 11, 2023 at 12:50:41 AM PDT August 11, 2023 at 12:50:41 AM PDTth, August 11, 2023 at 12:50:41 AM PDT

Scenario

A user with any role in NetSuite receives the error below after saving a record with a custom record type.

Permission Violation: You need a higher permission for custom record type XXX to access this page. Please contact your account administrator.

Solution

Someone with Administrator role should check, if the role has the following permissions:

  1. Setup>Users/Roles>Manage roles> Choose the role in which the error occurs >Permissionstab >Custom Recordsubtab

  2. Locate the custom record type and set the permission toFull

  3. UnderPermissionstab >Listssubtab > add theCustom Record Entriespermission and set theLeveltoFull

  4. ClickSave