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Quantity-based Price Levels and Other Related Pricing Schedule fields are Not Available in Service Items for Sale and Resale

Written by
Junica Ann Capili
Published on
January 29th, 2024

Scenario:

Quantity-based Price Levels and Other Related Pricing Schedule fields are not available in Service Items for Sale and Resale items.


Solution:
This scenario occurs when both of the following features are enabled within the system:

a. Bill Costs To Customers
b. Per-Employee Billing Rates

The features above can be located at the following navigational paths if you are logged in as an Administrator:

a.Setup>Company>Enable Features>Transactionstab >Billingsection >Bill Costs To Customers
b.Setup>Company>Enable Features>Employeestab >Time & Expensessection >Per-Employee Billing Rates

A related enhancement has already been filed regarding this limitation in the system.
This isEnhancement 133553: Quantity Pricing Schedule is not available for Service items if the Bill Costs To Customers and Per-Employee Billing Rates features are enabled