Jcurve Support Articles / Order to Cash

Rate Column on Sales Order Is Grayed Out

Written by
Joyce Anne Simpao
Published on
August 8, 2023 at 12:18:08 AM PDT August 8, 2023 at 12:18:08 AM PDTth, August 8, 2023 at 12:18:08 AM PDT

Scenario

This article discusses on how to change the Rate on a Sales Order record.

Solution

  1. Navigate toTransactions>Sales>Enter Sales Order

  2. ClickItemstab

  3. GotoPrice Levelcolumn, change it to"Custom"

  4. Set thedesirednew rate for this particular Sales Order

  5. Fill outallmandatory fields

  6. ClickSave

#sales order
#items
#rate
#price level
Jcurve Support Articles / Order to Cash