User re-opens a Customer Return Authorization that was accidentally set to Closed status.

1. Navigate toTransactions>Customers>IssueReturn Authorizations>List

2. ClickEditontheReturn Authorization

3. Items tab:UnmarkClosedcheckbox at the Item line
   Note:If the Closed checkbox is missing at the Item line/s, unhide this field at the preferred form or custom form in use for the transaction.

4. ClickOK

5. ClickSave