Role Is Missing Under the Roles Subtab of a Saved Search

Written by
Pattranit Lakhan
Published on
October 31, 2023 at 8:20:23 AM PDT October 31, 2023 at 8:20:23 AM PDTst, October 31, 2023 at 8:20:23 AM PDT

Scenario

Some roles are missing under the Roles tab of a Saved Search.

Solution

  1. Navigate toSetup>Users/Roles>Manage Roles
  2. Custom Role:ClickEdit
    Note:For instance, the search that the affected role is missing is a Customer Saved Search.
  3. ClickListssublist
  4. Permission:SelectCustomers
  5. ClickAdd
  6. ClickSave
    Note:The role will now be shown under the Roles tab of the Customer Saved Search since the Customers permission is already added on the role. So, if the role is missing on an Item Saved Search, make sure that the Items permission is present on the role.