Show Missing Events in Show Activity Window

Written by
Pattranit Lakhan
Published on
November 30, 2023 at 4:15:39 PM PST November 30, 2023 at 4:15:39 PM PSTth, November 30, 2023 at 4:15:39 PM PST

Scenario

User needs to show missing Events on the Customer's Show Activity Window.

OnlyPublicevents are displayed on a customer's Show Activity Window. Event records with an Event Access ofShow as BusyorPrivatedo not display.

Solution

  1. Navigate toHome>Set Preferences
  2. ClickActivities
  3. Calendar Section:
    • Default Event Access Setting For New Events:SelectPublic
  4. ClickSave