Show Missing Events in Show Activity Window

Written by
Pattranit Lakhan
Published on
November 30th, 2023

Scenario

User needs to show missing Events on the Customer's Show Activity Window.

OnlyPublicevents are displayed on a customer's Show Activity Window. Event records with an Event Access ofShow as BusyorPrivatedo not display.

Solution

  1. Navigate toHome>Set Preferences
  2. ClickActivities
  3. Calendar Section:
    • Default Event Access Setting For New Events:SelectPublic
  4. ClickSave