Specific User > Custom Role > Access Approve Bills Page > Unexpected Error

Written by
Marsha Andres
Published on
July 17, 2023 at 12:30:53 AM PDT July 17, 2023 at 12:30:53 AM PDTth, July 17, 2023 at 12:30:53 AM PDT

Scenario

Unexpected error occurs when specific user on a custom role accesses the Approve Bills page while other users can access the page without getting any error.

Solution

  1. Log in using the custom role
  2. Access the url: https:///XXXXXX.app.netsuite.com/app/accounting/transactions/customizetranlist.nl?taskid=TRAN_VENDBILLAPPRV&prefid=TRAN_VENDBILLAPPRV&machid=order&page=Approve%2BBills&machine=Orders
    Note: Replace XXXXXX with the Account ID
  3. On the Additional ColumnsTab > untick all the "Include" box
  4. Click Save
  5. Access the page again by going to Transactions > Payables > Approve Bills; or
  6. Go to the Reminders Portlet
  7. Click Setup
  8. Add Bills to Approve
  9. Click Save
  10. Click Bills to Approve on the reminders portlet

Note: Best practice would be to not customize the sublist or just add few fields. Otherwise, user may use saved search if you wanted to view more field.