Specific User > Custom Role > Access Approve Bills Page > Unexpected Error
Published on
July 17, 2023 at 12:30:53 AM PDT July 17, 2023 at 12:30:53 AM PDTth, July 17, 2023 at 12:30:53 AM PDT
Scenario
Unexpected error occurs when specific user on a custom role accesses the Approve Bills page while other users can access the page without getting any error.
Solution
- Log in using the custom role
- Access the url: https:///XXXXXX.app.netsuite.com/app/accounting/transactions/customizetranlist.nl?taskid=TRAN_VENDBILLAPPRV&prefid=TRAN_VENDBILLAPPRV&machid=order&page=Approve%2BBills&machine=Orders
Note: Replace XXXXXX with the Account ID - On the Additional ColumnsTab > untick all the "Include" box
- Click Save
- Access the page again by going to Transactions > Payables > Approve Bills; or
- Go to the Reminders Portlet
- Click Setup
- Add Bills to Approve
- Click Save
- Click Bills to Approve on the reminders portlet
Note: Best practice would be to not customize the sublist or just add few fields. Otherwise, user may use saved search if you wanted to view more field.