Status of the Sales Order is Closed instead of Billed
Published on
July 14, 2023 at 12:03:08 AM PDT July 14, 2023 at 12:03:08 AM PDTth, July 14, 2023 at 12:03:08 AM PDT
Scenario
In this article, you can see the alternate solution forEnhancement 100500. Any unbilled line Item that is Closed in Sales Order sets the Status of the Sales Order to Closed even if it has already billed other Items. For example, in a Sales Order that has 100 transaction lines, if 99 of the items were invoiced while 1 was Closed, the status of the Sales Order is set to Closed.
Solution
The alternate solution is toset the Quantity of the Closed line Items to zero.
1. Navigate toTransactions>Sales>Enter Sales Order>List
2.Sales Order: ClickEdit
3. ClickItems
4.Quantity: Enter0
Note:Do this for all Closed line item/s.
6. ClickSave