Tabs are Missing on the New Shipping Item Page

Written by
Carmela Batalla
Published on
July 26, 2023 at 8:17:27 AM PDT July 26, 2023 at 8:17:27 AM PDTth, July 26, 2023 at 8:17:27 AM PDT

Scenario

When trying to create a new Shipping Item in Lists > Accounting > Shipping Items > New, there are no tabs for Shipping and Handling Rate Rules. The only available fields for setup are the following:

Ship Name
Display Name/Code
Description
Inactive
Shipping Label Integration

Solution

To display the shipping item tabs, set the following in Setup > Accounting > Shipping:

Enable Charge for Shipping only to add the following tabs to your New Shipping Item page: Shipping Rate, Shipping Rules, Free Shipping Items

Enable Charge Handling Separate from Shipping only and this will still not display the tabs on the New Shipping Item page. One cannot charge for handling unless one also checks the Charge for Shipping box

Enable both Charge for Shipping and Charge Handling Separate from Shipping to display the following tabs: Shipping Rate, Handling Rate, Shipping and Handling Rules, Free Shipping Items