Articles tagged #SALES ORDER
Articles tagged
#SALES ORDER

Print Picking Ticket Status on Sales Order Changed from True to False

User wants to change thePrint Picking Ticket Statusunder theSystem InformationofSales Orderfrom T to F

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CSV Import > Sales Order > Error: Invalid item reference key XXX for subsidiary XXX

During an update of a transaction via CSV import, the error"Invalid item reference key XXX for subsidiary XXX"is encountered.

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FulfillOrderNotice:numberbins(xx)nottoitem(xx)

When user tries to fulfill a Sales Order, a notice pops up with a message,"The number of bins entered (xx) is not equal to the item quantity (xx)."

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Gift Certificate not available in sales order

Gift Certificate not available in Sales Order.

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For Invoice Grouping Checkbox Is Greyed out on Sales Order

When a user is viewing a Sales Order, theFor Invoice Groupingcheckbox is greyed out and cannot be unchecked. TheInvoice Groupfeature is enabled in the account.

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Next Bill/Bill Remaining Button Not Showing on Sales Order

Scenario

Customer is trying to create an Invoice from a Sales Order related to a Time and Materials Billing Project. Actual time entered against the project is approved. However, on the Sales Order record, the Next Bill Button is missing. It is also noted that the sales order line item quantity is less than the quantity invoiced.

Solution

1. Open the Sales Order Record
2. ClickEdit
3. Click onRefresh Items from Project
4. ClickSave

After the record loads, the Next Bill button should now appear on the Sales Order

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Update Item Information on Sales Order Using Workflow

Scenario

When an Item record is updated (for example: pricing, description, etc.), the updated item information is not automatically reflected on Sales Orders that were already created with the item. Thus, it is needed to manually re-add the item/s for the new Item information to be shown. To avoid this, a workflow can be created which can be executed using a button whenever needed.

Solution

  1. Navigate toCustomization>Workflow>Workflows>New
  2. Basic Information:
    • Name:EnterName
      Example: Auto Update Items
    • Record Type:SelectTransactions
    • Sub Types:SelectSales Order
    • Execute as Admin:EnterCheckmark
    • Release Status:SelectReleased
  3. Initiation:SelectEvent Based
  4. Event Definition:
    • On Create:EnterCheckmark
    • On View or Update:EnterCheckmark
    • Trigger Type:Select-All-
  5. ClickSave
  6. ClickNew State
  7. ClickState 1
  8. Lower Right Corner:ClickNew Action
  9. ClickAdd Button
  10. Parameters:
    • Label:EnterLabel
      Example: Update Item
    • Save Record First:EnterCheckmark
  11. ClickSave
  12. Double-clickState 1
  13. ClickTransitions
  14. ClickNew Transition
  15. Basic Information:
    • To:SelectState 2
  16. Condition:
    • Execute on Button:SelectUpdate Item
  17. ClickSave
  18. Double-clickState 2
  19. ClickNew Sublist Action
  20. Parameters:
    • Sublist:SelectItems
  21. ClickSave
  22. ClickSublist Action Group
  23. ClickNew Action
  24. ClickSet Field Value
  25. Parameters:
    • Field:SelectItem (Line)
    • Value:SelectFrom Field
      • Record (Join):SelectCurrent Record
      • Field: SelectItem (Line)
  26. ClickSave

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Create Open Sales Order Saved Search to Display Sales Order Internal ID

Although standard Open Sales Orders report can be customized, the option to add column specifically with Sales Order Internal ID is not available at the moment. As a workaround or alternate solution might serve a Saved Search which results would be identical to Open Sales Order Report with additional column with internal ID of the transaction.

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Class per line item is not populating in a sales order transaction

Classper line item is not populating in aSales Ordertransaction.

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Shipping Tax Code Blanks After Changing Shipping Address

Shipping Tax Code becomes blank after user changes Shipping Address in new Sales Order.

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Saved Search to Show Fulfillment /Invoice Dates of Sales Orders in a Date Range

Create Saved Search to display the Fulfillment and Invoice applied to a Sales Order within a specific Date Range

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Sales Order Saved Search to Display Related Invoice, Item Fulfillments, Purchase Orders, and Bills

User requires a Sales Order Saved Search to show related Invoices, Item Fulfillments, Purchase Orders and Bills on each column.

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Saved Search > Transaction > Sales Orders > Actual Ship Date or Fulfillment Date per Line Item

To create a transaction saved search that shows the actual ship date on the item fulfillment.

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Sales Order Saved Search That Do Not Have Item Fulfillment Records Generated Yet

Sales Order Saved Search that does not contain Item Fulfillment related records.

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Create a Saved Search to Display Sales Orders with No Files Attached

User needs to have Transaction Saved Search to display Sales Orders with no files attached under the Communicationtab > Files subtab.

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Source Transaction Line Fields from Line on Sales Order onto Body Fields for Linked Work Order using SuiteScript

The User would like to source values of custom Transaction Line Fields from respective lines on a Sales Order onto Body Fields for the Linked Work Order possibly created in the following manner:

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Open Sales Order Report > Show Amount Remaining to Be Billed

This is currently logged as anEnhancement 26537.As an alternate solution, a Transaction Saved Search can be created.

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Manual Credit Hold Not Working

Navigate to Setup > Accounting > Accounting Preferences > General tab > Accounts Receivable portlet

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Sales Order is saved even if Enforce Credit Limit Hold has been set for the Customer

The user wants to know why theSales Orderhas been saved even ifEnforce Credit Limit Holdhas been set for theCustomer.

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Transaction Saved Search to Show Related Sales Order Status of Item Fulfillment

Create aTransaction Saved Searchthat would show the status ofItem Fulfillment's related order.

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