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Articles tagged #LOGIN
Articles tagged
#LOGIN
Setup & Customisation

Customizing Login and Logout Behavior

Customizing the user experience during login and logout in NetSuite is possible with various options.

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Users & Roles

Types of Login Pages for Your NetSuite Account

There are two different types of login pages for access to the NetSuite UI.

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Users & Roles

Cannot Log into NetSuite for Mobile

If you cannot log in, it could be due to any of the following:

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Users & Roles

Custom Roles Added to the Employee Record Are Not Showing up on the View All Roles Link

Users cannot see custom roles that were given to them in the View My Roles page. There are multiple ways to troubleshoot the behavior such as:

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Business Intelligence

Show User Who Logged in Using at Least 2 Different IP Addresses in a Day Via Login Audit Trail

Scenario

User wants to have a saved search where they can see who logged in using at least two different IP addresses in a day.

Solution

  1. Navigate toLists>Search>Saved Searches>New
  2. New Saved Search:SelectLogin Audit Trail
  3. Search Title:EnterTitle
  4. Criteria:ClickSummary
    • Summary Type:SelectCount
    • Field:SelectIP Address
      • IP Address:SelectGreater Than
      • Value:Enter1
      • ClickSet
  5. ClickAdd
  6. ClickStandard
  7. Filter:SelectDate
    • Date:Selectwithin Today
  8. ClickSet
  9. ClickResults
  10. Field:SelectFormula (Date)
    • Formula:EnterTO_DATE({date})
  11. ClickAdd
  12. ClickSave & Run

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Business Intelligence

Show the Last Log in Details of All Active Employees in a Saved Search

User needs to identify what are the roles assigned to their employees which are active and non-actively used.

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Users & Roles

To add the My Login Audit portlet to your dashboard:

ClickPersonalizein the upper right corner of your dashboard or usePersonalize Dashboardin theSettingsportlet.

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eCommerce

Resolve Unable to Login in WebStore

Some shoppers are unable to log in successfully and stay on the Returning Customer page when logging into the Web Store. If the issue persists after shoppers are able to try logging in on other devices and have tried clearing the browser's cache, try editing the customer record in the NetSuite user interface.

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eCommerce

Webstore Customer Registration Confirmation Email

You can set preferences for registration confirmation email messages on the Other Emails subtab of the Web Site Setup page

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eCommerce

Add a Placeholder Text Inside the Password Field in the Login Page of Web Store

When trying to log in on a SiteBuilder Webstore, the password field can be modified to show a placeholder text.

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Users & Roles

Track Logouts of Users

User can track what time an employee logs in to Netsuite but would like to know how to track employees' log off time.

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eCommerce

Resolve Password Reset Email Not Sent to Customers in SiteBuilder

When a customer tries to reset their password in the web store, there may be times that they won't be able to receive an email for the password reset.

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