Articles tagged #RECORD
Articles tagged
#RECORD

Unable to Link Quote to Opportunity

Scenario
A user wants to link their existing quote record to the opportunity record.

It is standard behavior that users cannot link opportunities to existing quotes. To link opportunities to quotes, users need to use the Create New menu from opportunities.
Solution
  1. Navigate toTransactions>Sales>Create Opportunities>List
  2. OpenOpportunityrecord
  3. ClickSalestab
  4. ClickQuotessubtab
  5. ClickNew Quote
Note:You will see under the quote form that the "Created From" field is inline.

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Procedures to Set Up DKIM in Your Production Account

As of NetSuite 2024.1 release, the DKIM setup has changed, and the new method of configuring it in NetSuite is simpler than the previous procedures. NetSuite generates all necessary information, including the selector naming, for customers to add two DNS CNAME records to their domain provider's website. These two CNAME records enable Oracle NetSuite to manage the rotation of DKIM keys, which is a crucial security feature.

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Set Up CNAME Records in DNS

As NetSuite 2024.1 release

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Importing Fixed Asset Records

Go to Setup > Import/Export > Import CSV Records.

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Remove Purchase Price on Items in Bulk via CSV Import

A user wants to blank out the Purchase Price field for multiple items simultaneously due to thousands of records with existing purchase prices.

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Remove Parent-Child Relationship on Customer

When viewing the parent customer, she can see the child (subcustomer) customers under the Relationships > Subcustomers tab. The user would like to remove the relationship between the subcustomer and the parent customer record.

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Custom Roles Added to the Employee Record Are Not Showing up on the View All Roles Link

Users cannot see custom roles that were given to them in the View My Roles page. There are multiple ways to troubleshoot the behavior such as:

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Transaction Saved Search to List Files Attached to Invoice Records

Create a transaction saved search to list files attached to Invoice records.

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Quantity-Based Price Levels Do Not Appear on Service for Sale or Resale Item Records

Quantity-based Price Levels, found under the Sales/Pricing tab of an item record, allow users to set different prices per quantity sold. Sometimes, these quantity brackets do not appear on Service for Sale or Resale item records.

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Assigning a Supervisor to an Employee

In NetSuite, supervisors can approve the following for their supervised employees:

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Adding an Employee

Employee records enable you to maintain information about your employees including contact details, payroll, human resources data, and access permissions.

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For Invoice Grouping Checkbox Is Greyed out on Sales Order

When a user is viewing a Sales Order, theFor Invoice Groupingcheckbox is greyed out and cannot be unchecked. TheInvoice Groupfeature is enabled in the account.

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Restrict Custom Role to Specific Custom Record Page Only

Userwants to restrict aRolefrom accessing other pages apart from a specificCustom Recordpage.

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Remove or Delete Bank Details on Electronic Bank Payments

There are two ways to disassociate a bank detail from the vendor record. You can either remove their link, or delete the bank detail record itself.

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Delete Bill Payment Batch With No Associated Transactions - No Records to Show

There is an existingBill Payment Batchfound inPayments > Payment Processing > Payment Batch List>Opensubtab. Upon viewing theBill Payment Batch, there are no transactions associated. TheBill Payment Batchcannot be submitted since there are no line items.

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Show Customer Address on Case Record and on Email Templates

Scenario

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Update Item Record to Add Price Level via CSV Import

User tried to update theItem Price Levelin theItem Recordvia CSV Import. The result shows that the import was successful but the Item Record was not updated.

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Save Vendor Bill with Error: Invalid Account reference key xxx for entity xxx

There are two scenarios that could trigger the error:

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Effects of Removing Access to the Owner of Report, Saved Search and Custom Record

A user wants to know the effects when the owner's access to the Saved Searches, Reports or Custom Records has been removed.

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Item Settings and Stock Levels for Multi-Locations

After you distribute existing unallocated inventory or when you enter new item records, you can configure item settings per location. On item records, you can set a preferred location, reorder point, and preferred stock level. You can also view quantities or inventory levels.

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