Articles tagged #UP
Articles tagged
#UP
Report Snapshot Portlets
Report Snapshot portlets can show summaries of some reports that are available to you. You can choose among standard report snapshots or create custom report snapshots.
Submit a Case to NetSuite Support
OVERVIEWCustomers may submit a case directly to NetSuite Support for the following reasons below.
Procedures to Set Up DKIM in Your Production Account
As of NetSuite 2024.1 release, the DKIM setup has changed, and the new method of configuring it in NetSuite is simpler than the previous procedures. NetSuite generates all necessary information, including the selector naming, for customers to add two DNS CNAME records to their domain provider's website. These two CNAME records enable Oracle NetSuite to manage the rotation of DKIM keys, which is a crucial security feature.
Pending Approval Vendor Bills Missing in the Approve Bills Page
User cannot find the Pending Approval Vendor Bill at the Approve Bills page.
Custom Roles Added to the Employee Record Are Not Showing up on the View All Roles Link
Users cannot see custom roles that were given to them in the View My Roles page. There are multiple ways to troubleshoot the behavior such as:
How to Set Up an Authenticator App for 2FA Settings
As ofMarch 1, 2023, users setting up or resetting their 2FA configurations are highly encouraged to install and use the Authenticator App option to generate verification codes.
Delete Duplicate Acquisition Records of Fixed Assets
User is trying to delete duplicateAcquisitionrecords ofFixed Assets.
Assigning a Supervisor to an Employee
In NetSuite, supervisors can approve the following for their supervised employees:
Use External Font on Advanced PDF/HTML Template
User wants use a different Font for their Invoices since the PDF Editor cannot edit PDF files with NotoSans font. User needs to download TTF files for the font they need add to the template. For example is the Arial font. User needs Arial, Arial Bold, Arial Italic, and Arial Italic Bold TTF files.
Set Up Budgets for Elimination Subsidiaries
By default, Elimination Subsidiaries are not included when setting up Budgets in NetSuite.
Show Net Amount on Advanced PDF Template if Mark Up is Applied
Show the Net Amount in the Advanced PDF/HTML Template if Mark Up is applied.
Overriding Company Preferences
Some company preferences can be overridden by subsidiary-level preferences (OneWorld only), role-level preferences, and user preferences set by individual employees. You can disallow individual overrides of company preferences on the Overriding Preferences subtab ofSetup > Company > General Preferences.
Show Due Date Field on Vendor Bill Saved Search
The steps below is to create a Custom Date Field that will capture the value of the StandardDue DateField which can then be added on theTransaction(Vendor Bill)Saved Search.
Retrieve Values for Multi-Select Field Being Return by nlapiLookupField
Using nlapiLoadRecord then nlobjRecord.getFieldTexts function to retrieve multi-select field selected values will return an array. However this is not the case when you try to retrieve values using nlapiLookupField as it will return String values.
Scheduled Version Upgrade Dates and Refresh Requests
During the upgrade period for a new release of NetSuite, please pay attention to your scheduled upgrade date. Do not request a sandbox refresh when the upgrade date is near. A sandbox refresh request will fail if it does not complete before your scheduled version upgrade begins.