Transaction > Price Level on Transaction Line Item Defaults to Custom
Published on
December 22, 2023 at 9:54:49 AM PST December 22, 2023 at 9:54:49 AM PSTnd, December 22, 2023 at 9:54:49 AM PST
Scenario
User needs to create sales orders wherein entering an item defaults thePrice Levelto 'Custom'.
Solution
NetSuite will assign Custom as thePrice Levelin transactions if the line items entered do not have an amount value in any of theirPrice Levelsin theItemrecord.
This is also true when matching the currency of the transaction and thePrice Levelsavailable under the sameCurrencyin theItemrecord.
To resolve, user may update thePrice Levelsof the item by navigating toItemrecord >Sale Pricingtab >Price Levelsection. If multiple items need to be updated,CSV Importis also supported.