Unable to Make Payment for the Bill on Payment Hold from Closed Period

User cannot make a payment for existing Vendor Bill. The Make Payment button is not available and the Bill is not listed on the Bill Payment page under Apply tab. The following conditions are met:

• The Bill is on Payment Hold
• The Bill is posted in a closed Posting Period
• The Bill has a custom mandatory item line field, e.g. Business Unit
  
  

The mandatory item line field (e.g. Business Unit) prevents user from editing the Bill and removing the Payment Hold box.

Solution is to allow Non-G/L Changes and to temporarily hide the custom mandatory item line field on the Bill form. This would allow to uncheck the Payment Hold box.

1. Navigate to Setup > Accounting > Manage Accounting Periods
2. Period Name Row: Click the month the Bill is posted to
3. Mark Allow Non-G/L Changes: Enter Checkmark
4. Click Save
5. Navigate to Transactions > Payables > Enter Bills > List
6. Vendor Bill Row: ClickView
7. Hover Over Customise: Click Customise Form
8. ClickSublist Fields tab
9. Custom mandatory item line field, e.g. Business Unit:
   • Show: Clear Checkmark
     Note: In case of multiple custom mandatory  item line fields, clear checkmarks for all of them.
10. Click Save
11. Navigate to Transactions > Payables > Enter Bills > List
12. Vendor Bill Row: Click Edit
13. Payment Hold: Clear Checkmark
14. Click Save

Note: Once you finish the steps above, Make Payment button will appear and the Bill can be selected for payment.