You can create a vendor credit directly from a vendor bill.
To create a vendor credit from a vendor bill:
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Go to Transactions > Payables > Enter Bills.
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Click View next to the bill you want to credit.
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Click the Credit button.
The Bill Credit opens and automatically enters the items and information from the original bill:
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Vendor name
If you have NetSuite OneWorld and you have defined vendor records that are shared with multiple secondary subsidiaries, you can associated this vendor credit with any of the subsidiaries assigned to this vendor. The items that can be credited reflect the combination of the selected vendor and subsidiary.
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Bill number to apply against
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Items to be credited
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Expenses to be credited
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Verify that the credit information showing on the bill is correct. If necessary, modify the amount to be credited for an item or expense.
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If you like, enter a credit number supplied by your vendor in the Reference No. field.
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In the Due Date field, you can specify a date for when this credit is due.
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Click Save.
To apply vendor credits to your accounts payable balance for the vendor
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Go to Transactions > Payables > Enter Vendor Credits.
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If the vendor has sent you a refund by cash or check, record the deposit.
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After you have entered the vendor credit and recorded the deposit, you can associate the two by issuing a single vendor payment.