Scenario
Sales Orders that include only Markup type of item stuck in status Pending Fulfillment despite the fact, that invoice or even payment could be already created or paid.
Solution
An alternate solution is to edit the existing Sales Order and add some charge to it. Once this charge is added, the Sales Order status is changed to Pending Fulfillment. Sales Order can be fulfilled and the status behavior is now capturing all the changes in Related Records according to a standard process.
- Navigate to Lists > Accounting > Items > New
- Click Other Charge > For Sale
- Mandatory fields: Enter mandatory fields and other details
- Click Save
- Navigate to Transaction > Sales > Enter Sales Order > List
- Click Edit Sales Order in question
- Click Items tab
- Item:Select Other Charge
- Amount:Enter 0
- Click Add
- Click Save