You can set the following user preferences for global search at Home > Set Preferences on the Analytics subtab:
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Include Inactives in Global & Quick Search– Enable this option to include inactive records in results returned for keywords entered in the Search field or in the Quick Search portlet. By default this option is disabled, and only active records are returned for these searches.
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Global Search Auto Suggest– When this option is enabled, NetSuite suggests matches for the text you enter in the Search field, automatically as you type. You can select from the list of suggested records to go directly to the record you need. This option is enabled by default.
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Global Search Sort by Name/ID– Enable this option to sort global search results by name. This option is disabled by default, and global search results are sorted by record type, and then by name within each record type.
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Global Search Customer Prefix Includes Leads and Prospects– Enable this option to cause records for customers in all stages to be returned when you use the cu global search prefix, including leads, prospects, and customers. By default this option is disabled, and the cu prefix returns records only for customers, not for leads or prospects.