No Records to Show When Accessing Sent Email List

Scenario

User with Administrator role is unable to see any entries when accessing Sent Email List even though page suggests there are thousands of entries under the Sent Email List.

Solution

This happens when the list is sorted by "From" column. To resolve:

1.  Navigate to Home > Set Preferences
2. Click General tab
3. Locate NUMBER OF ROWS IN LIST SEGMENTS user preference
4. Update the field to 300
5. Click Save