User is using item substitution for a parent item, assigned it with item substitute. However when entering the parent item onto a sales order. however clicking on the Item Substitution column does not display any Alert Icon or Transposition Icon when entering a Sales Order.
Script Deployment from the feature should include All Roles or the custom role being used when entering Sales Order.
- Go to Customization > Scripting > Script Deployments
- Locate the Item Substitute Transactions CS script
- Click the Edit link for the script
- On the Audience subtab, in the Roles field, select All roles checkbox or the specific custom role
- Click Save