Before setting up Item Substitution, be sure to enable the Multi-Location Inventory feature in your account
Installing the Supply Chain Management SuiteApp
Install the Supply Chain Management SuiteApp with the following details:
Bundle Name — Supply Chain Management
Bundle ID — 47193
Enabling Item Substitution on Sales Orders
After the Supply Chain Management SuiteApp has been installed, you must enable the Item Substitution feature in your account.
To enable Item Substitution:
Go to Transactions > Management > Supply Chain Management.
On the Supply Chain Management page, click the Preferences link.
On the Supply Chain Preferences page, click Edit.
On the Features subtab, check the Item Substitution box.
When you have enabled the feature in your account, set up the roles records of those who will use Item Substitution.