Scenario
When user edits a Journal Entry that has Department/Class/Location populated at the line level, the field becomes empty when other values are changed. The field becomes empty because the original Department/Class/Location was set to Inactive.
Solution
- Set Department/Class/Location back to Active
- Navigate to Setup > Company > Department/Class/Location
- Show Inactives : Mark Checkbox
- Unmark Inactive checkbox next to affected Department/Class/Location
- Click Submit
- Change to a different Department/Class/Location
- Navigate to Transactions > Financial > Make Journal Entries > List
- Click Edit on affected Journal Entry
- Populate Department/Class/Location field with a different value
- Click Save