Scenario
The user may experience that their transaction saved searches are not sending email alerts upon record creation for Sales Orders created via Web Services and CSV Imports.
Solution
For saved searches to send email alerts upon record creation when sales orders are created via Web Services or CSV Import, Enable Email Alerts for WS and CSV Imports preference must be enabled.
- Navigate to Setup > Company > Email Preferences
- General:
- Enable Email Alerts for WS and CSV Imports: Enter Checkmark
- Click Save