Scenario
Use CSV Import to update Hold field on the Customer record.
Solution
- Create a CSV File with the Internal ID of the Customers to be updated
- Navigate to Setup > Import/Export > Import CSV Records
- Scan & Upload CSV File:
- Import Type: Select Relationships
- Record Type: Select Customers Only
- Select the CSV File
- Click Next
- Import Options:
- Data Handling: Select Update
- Click Next
- Field Mapping:
- NetSuite Fields: Select Internal ID
- Your Fields: Select Internal ID
- NetSuite Fields: Select Hold
- Click the Pencil Icon
- Default Value: Select Provide Default Value
- Select On
- Click Done
- Click Next
- Save Mapping & Start Import:
- Import Map Name: Enter Name
- Click Save & Run