Important
This topic describes browser support for the NetSuite application only, not for NetSuite web stores.
Browsers by Platform
NetSuite is supported in the following browsers and operating systems:
|
Browser |
Platform |
|---|---|
|
Internet Explorer 11* (1) *OpenAir is not supported |
Windows 10 Windows 8.x Windows 7 with Service Pack 1 (SP1) or higher |
|
Google Chrome 71 (2) |
Windows 10 Windows 8.x Windows 7 Mac OS X 10.10 or newer |
|
Microsoft Edge (Anniversary Update and later) |
Windows 10 (Anniversary Update) |
|
Mozilla Firefox 60 (2) |
Windows 10 Windows 8.x Windows 7 Windows Vista Mac OS X 10.6 or newer |
|
Safari 12 |
Mac OS X 10.12 or newer |
|
Safari 13 |
Mac OS X 10.13.6 or newer |
(1) If you are using Internet Explorer 11, and have difficulty accessing NetSuite, add the website to your security zones as a trusted site. In your Internet Explorer 11 browser, go to Settings > Internet Options > Security > Trusted Sites. Click Sites, and add the wild card https://*.netsuite.com as a website to the zone. Click OK.
(2) New versions of browsers with rapid development cycles (Google Chrome and Mozilla Firefox) are certified one time each quarter. You should turn on automatic updates for these browsers to receive the latest security updates.
Advance Notice – Microsoft Internet Explorer 11 End of Support
As of 2020.2, the NetSuite application will no longer support Microsoft Internet Explorer 11 or its rendering engine embedded in other browsers (1). Users will still be able to log in to NetSuite using Internet Explorer 11, however support will not be offered for defects specific to this browser or its rendering engine.
If you are using Microsoft Internet Explorer 11, you should switch to another supported browser (see the table above). As of 2020.2, NetSuite will no longer test or address any issues related to Internet Explorer 11.
Users relying on enterprise features of the browser are encouraged to discuss options with their respective vendors.
(1) Please note that Internet Explorer 11's rendering engine may be embedded in other browsers seamlessly.
Touch Screen Device Support
Most user interface actions are supported on touch screen devices. However, in rare cases you may encounter minor issues.