Users may notice that the Sales Reports are not including Shipping Costs on the results.
The following setup should be confirmed, as one one of them could be preventing the Shipping Costs to be considered when running Sales Reports:
- Check if the preference Include Shipping in Sales and Forecast Reports is turned on:
- Navigate to Setup > Accounting > Accounting Preferences > Items/Transactions tab > Sales & Pricing section
- Check the Shipping Items setup if Account (Shipping) and Account (Handling) post to Income and Other Income Accounts:
- Navigate to Lists > Accounting > Shipping Items > Review each Shipping Item
Note: This article also applies to Sales Order and Forecast Reports.