Clear Beginning Balance of No Customer/Job in A/R Aging Report

Customer wanted to clear the beginning balance of No Customer/Job in A/R  Aging Report through Transactions > Financial > Make Journal Entries.

1. Create Dummy Customer record

• Navigate to Lists > Relationships > Customers > New
• Name: Enter Dummy Customer
• Save

2. Transfer the balance of No Customer/Job to Dummy Customer

• Navigate to Reports > Customer/Receivables > AR Aging
• Click the total of No Customer/Job
• On Open Balance column, click the amount to see the Account Receivable that used for the journal
• Navigate to Transactions > Financial > Make Journal Entries

Sample Journal Entry:

• Save

Note: If you go back to Reports > Customer/Receivables > A/R Aging> Click Refresh, you will notice that No Customer/Job will not appear in the AR aging report and Dummy Customer is added in A/R Aging report.

3. Clear the Balance of No Customer/Job
   • Navigate to Transactions > Customers > Accept Customer Payments 
     1. Customer: Enter Dummy Customer
     2. A/R Account: Select A/R account used in creating journal entry
   • Go to Apply tab > Tick the box
   • Save

Note:  If you go back to Reports > Customers/ Receivables > A/R Aging> Click Refresh, you will notice that No Customer/Job and Dummy Customer are not appearing in A/R Aging Report.