User needs to delete images out of the File Cabinet for Item Records that are already inactive however they are encountering an error when attempting to delete an Image File which states: "This record cannot be deleted, because it is referred to by other records."
To resolve, ensure to unlink the Image file from the inactive Item record
- Edit the Item record
- Under Item record > Webstore tab, remove the value from the Item Display Image field
- Click Save
- Go to Documents > Files > File Cabinet
- Go to Images folder
- Edit the Image file
- Go to Actions > Delete
Note: User should be able to successfully delete the Image file from the File Cabinet.