Administrators can control who has mobile access to their NetSuite accounts by enabling or disabling the Mobile Device Access permission for each role. This enables administrators to control mobile access on a role-by-role basis.
By default, NetSuite enables Mobile Device Access permission for all standard roles including Employee and Advanced Partner Center roles with the following exceptions.
Roles requiring you to enable Mobile Device Access permission in a browser session before using the app:
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Custom
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System Administrator
Roles that do not support Mobile Device Access permission:
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Administrator
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Customer Center
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Partner Center
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Vendor Center
NOTE: If you are an Administrator and require mobile access for the Administrator role, you can do one of the following:
- Assign yourself to a custom role that has Mobile Device Access enabled. This is the recommended process for gaining mobile device access in the Administrator role.
- Add the Mobile Device Access permission to your employee record.