Applies To
As of NetSuite 2024.1 release
Overview
In the Status column of the Email Domains (DKIM) subtab, the following states are appropriately displayed:
- Requires Action - You have saved a domain name on the Email Domains (DKIM) subtab in NetSuite, but your DNS records require attention.
- Pending Verification - The DNS records that you added to your domain provider's website are undergoing verification.
- Ready - Your email domain has been verified, and email messages sent from NetSuite are authenticated by your domain keys.
NOTE: If you add your DNS records immediately after saving your email domain in NetSuite, the "Pending Verification" status typically lasts from 30 minutes to two hours. In some cases, it may take longer for the status to transition from "Pending Verification" to "Ready". If the email domain remains in "Pending Verification" status for more than 24 hours after publishing your DNS records, contact Jcurve Support for assistance.
Refer to the "Email Domains (DKIM) Details Column" for more information about the messages that can be displayed for each status.