The Overdue Balance field on the customer dashboard and the Balance and Overdue fields on the customer record are computed as follows:
- On the customer record, the Balance field computes of all open invoices whether due or not, unapplied payments, unapplied credit memos and accounts receivable lines on journal entries.
- On the customer record, the Overdue field computes all due invoices and accounts receivable lines on journal entries only. Unapplied payments and unapplied credit memos are disregarded from the computation.
- On the customer dashboard, the Balance field computes all due invoices only.
Note: The amount shown in the customer dashboard is rounded off.