When fulfilling orders with Kit/Packages, in addition to the Kits, components which are lot-numbered, serialized, and/or using bins will also appear on the Item Fulfillment to allow users to configure Inventory Details.
Therefore, in creating a transaction saved search, items shown will normally include these components on the result. This misleads users that items ordered are duplicated.
To resolve, please do the following steps:
1. Edit the transaction saved search.
2. Navigate to Results tab > Columns sub tab > replace Item with the following field:
Formula (Text)
Set the Formula: Case when {appliedtotransaction.type} in ('Sales Order') then {appliedtotransaction.item} else null end
3. Set the Summary Type: Group.
4. Hit Save and Run.
Note: This way, the items to be shown will be sourced from the Sales Order and not from the Item Fulfillment, to further avoid duplicates.
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