Problem/Business Requirement/Unique Question:
- How to show back ordered items on Packing Slip and Invoice?
Symptoms/Details of Business Requirements/Any Additional Information:
- For customers to know how many items are/will be shipped and how many items are back ordered. And show this information on the packing slip and invoice.
Solution/Workaround/Gotcha/Recommendation Details:
- Go to Set Up > Accounting > Accounting Preferences> Order Management Tab.
- On Picking/Packing Section, choose All Items on Order on Show Additional Items on Packing Slips drop down list.
- On the Invoicing Section, mark the checkbox to “Show Unfulfilled Items on Invoices”.
- Save.
- Customize the Invoice Form.
- Go to Customization> Forms > Transaction Forms.
- Click Customize or Edit next to the Preferred Invoice Form used.
- Under Printing Fields Tab, then Columns Sub tab.
- Mark the checkbox for “Remaining”.
- Make sure that the “Form Preferred” checkbox is marked.
- Save.
- Customize the Packing Slip.
- Go to Customization> Forms > Transaction Forms.
- Click Customize or Edit next to the Preferred Packing Slip Form used.
- Under Columns tab.
- Mark the checkbox for “Remaining”.
- Make sure that the “Form Preferred” checkbox is marked.
- Save.