- Make sure Auto-Generated Numbers and Allow Override are enabled for the desired record:
- Navigate to Setup > Company > Auto-Generated Numbers > Entities tab.
- Enabled = T.
- Allow Override = T.
-Customize the record Standard form to restrict users from unchecking the Auto checkbox:
- Navigate to Customization > Forms > Entry Forms.
- Click on Customize next to the form name.
- In the Name field, enter a name for the form.
- Uncheck Form is Preferred.
- Navigate to the Fields tab > Main subtab.
- In the Auto Name field row, select Disable on the Display Type column.
- Edit or Customize the role that should not be able to override Auto-Generated Numbers.
- Navigate to Setup > Users/Roles > Manage Roles.
- Click Edit or Customize next to the role name.
- Navigate to Forms tab > Entity subtab.
- Find the name of the customized form:
- Check Preferred.
- Check Restricted.
- Click Save.