Administrators can control who has mobile access to their NetSuite accounts by enabling/disabling the Mobile Device Access permission for each role. This enables administrators to control mobile access on a role by role basis.
The Mobile Device Access permission is enabled, by default, for all roles except:
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Custom roles and the System Administrator role — require the Mobile Device Access permission to be enabled before they can access NetSuite from their mobile device.
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Administrator role — you cannot add the Mobile Device Access permission to this role. But you can add the permission on the user employee record.
To add the mobile device access permission to a role:
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Go to Setup > Users/Roles > User Management > Manage Roles.
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Click Edit/Customize next to the relevant role.
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In the Permissions tab, click on the Setup subtab.
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Click Add and select the Mobile Device Access permission.
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Click Done then save the changes.
To add the mobile device access permission to a user:
When a permission is added directly to a user, it applies globally regardless of which role the user selects.
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Go to Setup > Users/Roles > User Management > Manage Users.
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Click the relevant user.
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Click the Edit button to enable editing of the user record.
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In the Access tab, click on the Global Permissions subtab.
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Click Add and select Mobile Device Access from the dropdown list.
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Click Save.