When the quantity committed for a Sales Order with Lot Numbered Item has been reallocated to another order via Transactions > Inventory > Reallocate Items, the Lot Number commitment will be retained on the previous sales order if the Lot Number will not be removed. Thus, when fulfilling the other order, the Lot Number is not available to be selected.
To fix the problem, user can edit the first sales order then remove the Lot Number. After that, the Lot Number can now be assigned to the new order where the quantity committed has been reallocated to. Alternatively, the user can proceed to the item fulfilment then select/set the Lot Number.
To fix the problem, user can edit the first sales order then remove the Lot Number. After that, the Lot Number can now be assigned to the new order where the quantity committed has been reallocated to. Alternatively, the user can proceed to the item fulfilment then select/set the Lot Number.