Workflow > Send Email Action > Resolve "An unexpected SuiteScript error has occurred."

Scenario

If the error An unexpected SuiteScript error has occurred. is encountered when saving a record that has a workflow running on it, check the workflow for any Send Email action. 

When adding a Send Email action on a workflow, there should always be a condition to check for both sender's and recipient's email address availability.

Solution

1. Navigate to Customization > Workflow > Workflows > Edit existing Workflow

2. Click on the State that contains the Send Email workflow action

3. Click the Send Email action

• Under the Condition section, click on the Open cross-link
• Configure the Workflow Condition depending on which record field contains the email address. For example:
  
  

  Record	Field	Compare Type
  Owner	E-mail	not empty

4. Click Save
   Note: Do this for all Send Email actions on the workflow.