Scenario
To find a list of customers that have not purchased a particular item. This allow a company to target these customers for any items that they have not purchased before in the hopes that they purchase this item in the future, perhaps at a discount or during a promotion.
Solution
- Navigate to Lists > Search > Saved Searches > New
- Click Transaction
- Search Title: Enter Title
- Click Criteria tab
- Click Standard subtab
- Filter:
- Select Type
- Type: Select any of
- Select Sales Order
- Click Set
- Select Item On Any Line
- Item On Any Line: Select none of
- Value: Select the missing item for which we are searching records for
- Click Set
- Click Results tab
- Click Columns subtab
- Click Remove all button
- Field:
Note: For every required field use the drop-down menu to select it and once adjusted click Add if needed. Add more fields as needed. - Select Name
- Summary Type: Select Group
- Click Save & Run