Assess Finance Charges Page not Displaying Customers with Past Due Invoices

Scenario

A user may not be able to see the Customers with past due invoices if the Finance Charge Preference does not contain a value for Grace Period. 

Solution

1. Navigate to Setup > Accounting > Finance Charge Preferences

2. Make sure that Grace Period has value on it

3. If none, set a value for the Grace period field (Ex. 0)

4. Click Save

5. Navigate back to Transactions > Customers > Assess Finance Charges page
   Note: Customers with past due invoices will now show up