Mass Delete Cases and Transaction Records Through Inline Editing

Applies To

Product:  NetSuite 2020.2

Scenario

User would like to select specific Cases to delete via Inline Editing.

Solution

• Enable the feature via Setup > Company > Enable Features.
• On Company tab > Data Management section > Check Inline Editing box

To delete multiple cases through Inline Editing, perform the following steps:

1.  Navigate to Lists > Support > Cases
2.  On the Case List Page, make sure that Inline Editing is On
3.  Check the Show Inactives checkbox
4.  Set the View field to Status
5.  Click the Subject field of the first case to delete
6.  Press the CTRL key and click the Subject field of the next case to delete. Do this until all related cases are selected
7.  Hover your mouse over to the Pencil icon, under the New field, then select Delete Record

Disclaimer

1. Make sure that  Main Line = T under Criteria tab > Standard Subtab in order to use Inline Editing functionality.
2. Memo column should always be included under Results Tab > Column Subtab.
3. Sales Orders to be deleted should have no existing Child Records like Item Fulfillment, Return Authorization, Invoices and etc, otherwise the system will not allow deleting it.