Resolve Error: "New Passwords don't match" when Editing an Employee Record

Scenario

An Administrator is updating or adding some information on the Employee record. When they try to save the changes, it gives them a pop up message. "New password don't match." Password must be at least 10 characters long.

Password must contain at least 3 different types of characters from groups: upper case letter, lower case letter, digit and symbol.

Solution

To resolve this issue, follow the steps below:

1. Navigate to Lists > Employees > Employees
2. Employee Record: Click Edit
3. Click Access subtab
4. Password and Confirm Password fields: Is Empty

Note: Make sure to delete what is inside the text box so it will just use the Existing Password

     5. Click Save