Scenario
When the Parent Department is set to Inactive, all of its Child Departments are automatically set to Inactive.
Solution
This is a standard behavior. Set back the Child Departments to active:
- Navigate to Setup > Company > Departments
- Click Edit on Parent Department
- Check Inactive checkbox
- Click Save
- Check the Show Inactives checkbox
- Uncheck Inactive checkbox of Child Departments that needs to remain active
- Click Submit
- Navigate to Setup > Company > Departments
- Check Show Inactives checkbox
- Check Inactive checkbox of Parent Department
- Click Submit