Field Values Are Blank (Null) When Viewing Entity Bank Details

SuiteApp/Bundle:  Electronic Bank Payments

Entity Bank Details record shows differently when opening the record on View or Edit mode. More details are actually showed on Edit mode compared to View mode. Since Edit is a higher level of permission than View, some users may only be granted View permission.

It is a standard behavior that Entity Bank Details fields show differently when in View or Edit mode. For Entity Bank Details to show the same fields in View and Edit mode is currently a limitation in NetSuite logged on Enhancement 434918.

To get thru the issue, user may expose Entity Bank Details field by Customizing the Entity Bank Details form as follows:

1. Navigate to Lists > Relationships > Vendors
2. Click View on any Vendor with Entity Bank Details
3. Click Bank Payment Details Subtab
4. Click on the Entity Bank Details record
5. Click Edit
6. Hover Customize > click Customize Form
7. Click Fields Subtab
8. Enter Show checkmark for the following field:
• Type
• Payment File Format
• Bank Account Number
• Bank Account Name
• Branch Number
• Bank Account Type
9. Click Save